Cantor’s Corner: Hiring a Roofer
by Gregg Cantor
Co-Host and Resident Expert, Home Pro Show
President, Murray Lampert Design, Build, Remodel
Your roof is a major investment in more ways than one. A professionally installed roof creates curb appeal, but more importantly it protects your family, pets, furniture, electronics, contents, etc. from the elements. It’s important to know what to look for when hiring a roofer to maintain or repair that investment.
In order to make an educated decision when hiring a roofer, I recommend using this checklist:
1. Check licenses and Better Business Bureau status
Check contractor’s licenses at cslb.ca.gov or call 800.321.2752 to confirm the license is in good standing with no citations. Then log on bbb.org and make sure the firm is accredited and has at least an A rating with the Better Business Bureau.
2. Get proof of insurance
Request proof of liability insurance and workers’ compensation, and ask that you be named additional insured. Roofing is not a one man job, so do not trust any roofing contractor who claims to be exempt from workers’ compensation.
3. Check references
I recommend checking references from projects that were completed within the last 5 years.
4. Check contact details
Make sure the roofing contractor has a physical location and is not just a “Chuck In A Truck.”
5. Get a written contract
Do not undertake any work without a detailed written contract that includes the scope of work, completion time and a progress and payments schedule.
6. Find out what the contractor’s warranty is
An established roofer will provide at least a 5-year warranty on workmanship. This is different than the manufacturer’s warranty.
6. Watch out for red flags
- Large deposits: The contractor’s state license law allows deposits of $1,000 or 10%, whatever is less.
- High-pressure sales: Be suspicious of any company who quotes you a high price and then tries to entice you to sign a contract with discounts.
When hiring a roofer, start with the Home Pro Show approved pros.